Effective September 3, 2026
Information we process
- Account information such as your name, email address, verification status, roles, and alternate contact addresses.
- Mailbox information such as requested addresses, forwarding destinations, storage selections, service status, and account ownership.
- Billing records such as Stripe customer, Checkout, subscription, invoice, discount, promotion, and payment-status identifiers. Complete payment-card numbers are handled by Stripe rather than BlahBlah.com.
- Email messages, attachments, contacts, protected credentials, and technical metadata needed to provide the mailbox service.
- Security, audit, and diagnostic information such as IP addresses, timestamps, login events, delivery events, and administrative actions.
How we use information
We use information to create and secure accounts, provide and support email services, process billing, deliver service notices, prevent abuse, troubleshoot problems, maintain audit records, and comply with applicable obligations.
BlahBlah.com DOES NOT sell personal information.
If you request a proof email, we send one sales email with prices and purchase links. We record your email address, request time, referral source (including a referring BlahBlah sender when supplied), sending status, and clicks on the email’s links so we can trace leads. A protected hash of your IP address helps limit repeated requests. Requesting this email does not subscribe you to ongoing marketing messages.
Service providers
We use Stripe for payment processing and billing management. We also use hosting, email-delivery, infrastructure, security, and support providers that process information as needed to perform services for us.
Retention
Account, billing, audit, and service records are kept for as long as reasonably needed to operate the service, resolve disputes, prevent abuse, and meet legal obligations. Following mailbox suspension, mailbox data may be retained for up to six months before administrative review and deletion. Some records may be retained longer for financial, security, or legal purposes.
Your choices
You may update supported billing details through Stripe Customer Portal and may request help correcting account information. Canceling a paid plan does not necessarily delete the associated account or mailbox data immediately.
Security
We use access controls, encryption in transit, protected credential handling, audit logging, and other safeguards appropriate to the service. No storage or transmission method can be guaranteed completely secure.
Policy changes
We may update this policy as the service changes. Material changes will be communicated through the account or another reasonable channel when required.
Contact
Privacy questions and requests may be sent to contact@blahblah.com.